![]() Long story short, I’m the customer, I paid you, and I should not have to worry about the basic necessities that every guest needs for their stay at your hotel.… This kind of customer service is unacceptable. I had to go to the public bathroom in the casino to take a couple rolls of TP, and bring to the room. We had no toilet paper, and emphasized that to housekeeping. My husband has a medical condition that causes him to use the bathroom frequently. We were told they would send up towels, and amenities, but never did. First call was early Saturday morning, 2nd call late afternoon, and third was early evening. ![]() ![]() We made reservations for 3nights, and on our 3rd day, we were completely out of toilet paper, needed clean towels, & trash was piled up. Although the hotel made it very clear that there’s no housekeeping there’s got to be a gray area. The only complaint I have is with housekeeping. We appreciated the good customer service offered by Harvey’s, such as check in, parking tenants, and help with baggage. Finest Punta Cana By The Excellence Collection All InclusiveĠur stay at Harvey’s was good.Hotels near Lake Tahoe Community College.Hotels near Hard Rock Hotel & Casino Lake Tahoe.Hotels near Casino at Harrah's Lake Tahoe. ![]() Holiday Inns Club Vacations in Stateline.InterContinental (IHG) Hotels in Stateline. ![]()
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